CHAPTER ONE
1.1 INTRODUCTION
System of motivation of staff
performance has been extended practically to the whole of banking sector over
the past few years till and now. It is wide spread within the public sector at
large.
It is still the case that for virtually
all staff incomplete the important of the motivation of staff performances
element is small in relationship to total pay but the direction of change unambiguous.
Staff performances pay in the banking
sector is likely to become more existence over tonic and to compromise a
growing part of the typical banking sector.
This is another activity of manager in
an organization. It is vital aspect of management because it deals with human resources
of an organization. Motivation is the forces leading to behaviour directed
towards satisfaction of some needs, human needs are unlimited. I lies are
called motives. Examples include hunger and the desire for financial security.
This
behavior is designed to satisfy these motives It is called motivation or motivated
behavior. Many theories have developed in this subject Maslow, Herberg Mr.
regory and Edger Schrein are some of the names associated with these various
theories that has advanced to explaining peoples behaviour as they do.
It is important that the method in
tile banking sector should make a regulated and a direct bilk between a person
contributions to the standard of services provided and his or her reward pay
has an important part to play in raising the quality- and improving the responsiveness
of the Banking Services.
Therefore,
it is purposed to put ill place, a range of form of performance in Nigeria pay
in order to achieve a closer link between performances and rewards both
individual and groups of staff.
This will be all important means of searching
objectives of improving the customer overtime performances pay bill and it becomes
a disguised way of providing incorporated high increase in the pay bill.
When
reviewing the experiences of motivation of staff performances pay for senior
grade salaries stress management goods of encouraging and rewarding good
performances as the purpose behind relating pay to performances. But before management
commits itself to banking system. It would have seen only prudent to consider
whether it application to tile banking sector so far has been a successful one.
Motivation can be referred to as a set
of attitude which predisposes a person to act in a specific goals ‘or ill an
attracted way.
It
is also an inner state which energies channels and substains human behavior to
achieve goals.
This is informed by the fact of that
the most valuable assets of any organization is man (Human resources.) The
whole purpose of motivating employee is to get the best out of them by creating
the willing ness to put certain efforts so that, the organization will be able
to achieve its goals as well as meeting of employees aspiration.
Only
as a result of careful empirical analysis can the authorities be confident that
motivation on self performance in Nigeria pays in general and specific in
particular work of banking system.
Punishments are attached negatively
motivated your action will have all undesirable outcome Positive Motivation:
This can be secured by praising employees when they perform better than others
or by giving them credit for work done; It also entails use of rewards in the
form of money or symbol and other forms of recognition are the most obvious application
positives motivation.
Motivation will always meet in
employee reciprocity build a health and peaceful industrial climates for
banking industry.
Therefore, this paper is aimed to look
into theories and application of motivational performances as it is related to
productivity.
1.1
BACKGROUND OF THE STUDY
One
of the cardinal problems facing motivation on staff performance in the banking
industry in Nigeria is staff performance in the banking industry in Nigeria is
lack of staff motivation to improve standards in their organizations. The
motivation and expectation of management is for employees’ or staff to give
their best to achieve the organizational aims and objectives.
It
is clear that people are the orbit upon which any establishment revolves, that
is why most management tends to give more attention to motivation.
Thus,
motivation programmed created conditions that encourage staff to satisfy their
need while at the same time accomplishing the organizational aims.
To
motivate staffs, management create real or imagined need. A real need could be
designed to be achieved through promotion, increase in wages and salaries as
well as employment or increase organizational favour and furniture e.t.c.
Motivation
is a subject that starts with the study of man’s motives, need, wants and
behavior it is that energizing force that induces and maintains behavior, which
stimulates people to work so that the organizational goals is achieved.
This
project tends to review different types of motivators, step tending to staff
been motivated, rules and the effects of their performance and that of the
banking industry.
This
project however, does not claim to be the best treatments of this project
“motivation on staff performance as a tool for improving the staff performance
in the banking industry in Nigeria”.
1.2 STATEMENT OF THE PROBLEM
The banking industry is done of the most
competitive industries in Nigeria economy.
As a result of this there is need for
staff in this industry to be motivated so as to ginger them in this order to
meet up with the present modern and innovation baking requirements clearly, the
need for staff motivation cannot be over emphasized.
The problem is that motivational
programmed takes cognizance of the felt need of the staff in other words, one
major problem in the design of a motivational programed knows as telling of
staff.
All important aspect of motivational
programme in any industry is the wages and salary question. The research
problem will identify the motivations on staff performances in the Nigeria
banking industries.
Below are the following research
questions;
i.
What is the historical background of
motivation of staff performances in the Nigeria Banking Industries?
ii.
What are the reasons for motivation on
staff performances in the commercial bank?
iii.
What are the steps involve on the
motivation on staff performances to commercial bank.
iv.
What are the effect of motivation on
staff performances to commercial bank
v.
What are the likely problems facing
motivation on staff performances on services and operations to the commercial banks?
1.3 RESEARCH QUESTIONS
The research questions in the
motivation on staff performance in Nigeria banking system (A case study of
united Bank foe Africa) Some question are designed to assist. This research in gathering
data for the fulfillment of the National Diploma.
i.
How long have you been working in UBA?
ii.
Does motivation level to higher
productivities?
iii.
Did your employer provides you with good
working tools?
iv.
Is there any time when you feel
exceptionally good about your job?
v.
Are you satisfied with the salaries,
wages and allowances?
vi.
How do you motivate employee higher
production?
vii.
What motivational techniques do you use
for your staff?
1.4 OBJECTIVE OF THE STUDY
The purpose of this research is to
examine various problems that hinder the success of motivation on staff ill
Nigeria Banking industries.
These objectives refer to tile
agreement as a whole and are not confirmed to performances pay nor are they
explicit about the nature of the link between pay and performances.
i.
The study shall also focus on the
following objectives.
ii.
To critically discuss the historical
background of the case study.
iii.
To identify the factors that can
motivate the staff performances in banking industries
iv.
To highlight the problems of motivation
on staff performance on an organization.
v.
To eliminate the reasons for bad
performances on staff in the organization.
1.5 RESEARCH HYPOTHESIS
The hypothesis that would be tested in
the course of this research are stated below:
Ho:
The effects of motivation on staff performances will not have positive impact
in the Nigeria Banking industries.
Hi:
Effects of motivation on staff performance Will have positive impacts in the
Nigeria Banking Industries.
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